Shipping Policy

1. Free Shipping We are pleased to offer free shipping on all orders. Enjoy the convenience of no additional shipping costs when you shop with us.

2. Same Day Dispatch We understand the excitement of receiving your order promptly. Therefore, we offer same-day dispatch for all orders placed before 3 PM IST. Orders placed after this time will be processed and dispatched the next business day.

3. 24/7 Care Support Our dedicated customer support team is available 24/7 to assist you with any queries or concerns. Whether you need help with your order, tracking information, or have any other questions, we are here to provide prompt and efficient support.

4. Real-Time Shipment Updates We believe in keeping you informed at every step of the shipping process. Once your order is placed, you will receive regular updates via email or SMS. Our shipment updates include:

• Order Confirmation: You will receive a confirmation email with your order details.
• Packed Notification: Once your order is packed and ready for dispatch, you will be notified.
• Picked Up Notification: When your order is picked up by our courier partner, you will be updated.
• Out for Delivery: You will receive a notification when your order is out for delivery.
• Delivered: Finally, you will be informed once your order has been successfully delivered.

5. Shipping Rates and Delivery Times We offer competitive shipping rates and reliable delivery times. Shipping costs and estimated delivery times will be calculated and displayed at checkout based on your location and the selected shipping method.

6. Handling and Processing Time While we strive for same-day dispatch, some orders may require additional handling time due to high demand or special requirements. We appreciate your understanding in such cases and will keep you informed of any delays.

7. International Shipping We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. Delivery times for international shipments may vary based on the destination and customs processing.

8. Address Accuracy Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. Ramdev Art is not responsible for orders delivered to incorrect addresses provided by the customer.

9. Tracking Your Order You can track your order using the tracking number provided in your shipment confirmation email. Simply visit our website and enter your tracking number in the "Track Order" section.

10. Lost or Damaged Packages In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with our courier partners to resolve the issue and ensure you receive your order as soon as possible.

11. Returns and Exchanges If you need to return or exchange an item, please refer to our Returns Policy for detailed instructions and guidelines.

Thank you for choosing Ramdev Art Fashion Jewellery. We are dedicated to providing you with the best shopping experience and look forward to serving you again.

For any further assistance, please contact us at ramdevarthelp@gmail.com or +917984697283 / +919099700922.