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Return Policy

 

1. Return Eligibility

  • Items must be returned within 7 days from the date of delivery.
  • Items must be in their original, unused condition with all original tags and packaging intact.
  • Items that have been worn, altered, or damaged will not be accepted for return.
  • Please make a video of your shipment unboxing to facilitate a smooth return process.

2. Non-Returnable Items

  • Custom-made or personalized items.
  • Items marked as "Final Sale" or "Non-Returnable" at the time of purchase.
  • Gift cards.

3. Return Process To initiate a return, please follow these steps:

  • Contact our customer support team at ramdevarthelp@gmail.com or +917984697283 / +919099700922 within 7 days of receiving your order. Provide your order number and the reason for the return.
  • Our customer support team will provide you with a Return Authorization (RA) number and detailed return instructions.
  • Pack the item securely in its original packaging, including all accessories, tags, and documentation. Clearly write the RA number on the outside of the package.
  • Ship the package to the address provided by our customer support team. Please use a trackable shipping method to ensure the safe delivery of your return.

4. Refunds

  • Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method used for the purchase. Depending on your payment provider, it may take additional time for the refund to appear in your account.
  • Shipping charges, if any, are non-refundable.

5. Exchanges

  • We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process to return the unwanted item and place a new order for the desired item.

6. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact our customer support team immediately. Provide your order number, a description of the issue, and any relevant photos.
  • We will arrange for a replacement or a full refund, including any applicable shipping charges.

7. International Returns

  • International customers are responsible for all return shipping costs, including any customs duties, taxes, or fees. We recommend using a trackable shipping method to ensure the safe delivery of your return.
  • International orders may have different return eligibility and processing times. Please contact our customer support team for specific instructions.

8. Contact Us If you have any questions or need further assistance, please do not hesitate to contact our customer support team at ramdevarthelp@gmail.com or +917984697283 / +919099700922.

Have Questions! Contact Us!

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Our Helpline Numbers

  • +917984697283
  • +919099700922

Email Support

  • Ramdevarthelp@gmail.com
  • Ramdevteam02@gmail.com

Our Location

SHED NO 3, VANDEMATARAM-2 ESTATE, NR SHARNAM ESTATE, KATHWADABHUVALDI ROAD, AHMEDABAD, Ahmedabad, Gujarat, 382430, AHMEDABAD

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  • 25+

    Years of Experience
Expertise in Designer Mangalsutra, Gold Necklaces, and Jewellery Sets.

Crafting Elegance for 25 Years

For over a quarter of a century, Ramdev Art has been a pioneer in the artificial jewellery industry, specializing in the meticulous craftsmanship of Designer Mangalsutra, Gold necklaces, and exquisite jewellery sets. Our commitment to quality and design excellence has established us as a trusted name, delivering timeless pieces that embody tradition and modernity.


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+917984697283 or +919099700922

Our Brands!

Elegance, Tradition, and Craftsmanship Across Seven Unique Brands!