Frequently Asked Questions (FAQs)

1. What types of jewellery does Ramdev Art offer? Ramdev Art specializes in Indian traditional artificial jewellery, including Designer Mangalsutra, Gold necklaces, and jewellery sets. Our collections are crafted with meticulous attention to detail and high-quality materials.

2. Do you offer free shipping? Yes, we offer free shipping on all orders. Enjoy the convenience of no additional shipping costs when you shop with us.

3. How long will it take to receive my order? We offer same-day dispatch for orders placed before 3 PM IST. Delivery times may vary based on your location and the selected shipping method. Typically, orders are delivered within 3-7 business days.

4. How can I track my order? You can track your order using the tracking number provided in your shipment confirmation email. Visit our website and enter your tracking number in the "Track Order" section to see the latest updates.

5. What if my package is lost or damaged during transit? In the rare event that your package is lost or damaged, please contact our customer support team immediately. We will work with our courier partners to resolve the issue and ensure you receive your order as soon as possible.

6. Do you ship internationally? Yes, we offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. Delivery times for international shipments may vary based on the destination and customs processing.

7. How can I contact customer support? Our customer support team is available 24/7 to assist you. You can reach us at ramdevarthelp@gmail.com or call us at +917984697283 / +919099700922.

8. Can I return or exchange an item? Yes, we offer an easy 7-day return policy. If you are not satisfied with your purchase, please refer to our Returns Policy for detailed instructions and guidelines.

9. How will I know when my order is shipped? We provide real-time shipment updates at every step of the process. You will receive notifications when your order is packed, picked up, out for delivery, and delivered.

10. Do you offer customized jewellery? Currently, we do not offer customized jewellery. However, we have a wide range of unique and beautifully crafted designs to choose from.

11. What materials are used in your jewellery? Our jewellery is made from high-quality materials, including 22K gold plating and premium alloys. We ensure all materials meet our high standards for durability and aesthetics.

12. Do you have new designs frequently? Yes, we introduce new designs every week to keep our collections fresh and up-to-date with the latest trends.

13. Are your jewellery pieces hypoallergenic? While our jewellery is made from high-quality materials, we recommend customers with sensitive skin to review the product details or contact us for more information before making a purchase.

14. How can I stay updated on new arrivals and special offers? You can stay updated by subscribing to our newsletter, following us on social media, or regularly visiting our website for the latest collections and exclusive offers.

15. Where is Ramdev Art located? Our address is SHED NO 3, VANDEMATARAM-2 ESTATE, NR SHARNAM ESTATE, KATHWADABHUVALDI ROAD, AHMEDABAD, Gujarat, 382430, India.

16. Do you offer gift wrapping? Yes, we offer gift wrapping services. You can select this option during the checkout process.